Privacy Policy
Last Updated: October 2025
Welcome to Culivra.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services.
a. Information You Provide
When you create an account, place an order, or contact us, we may collect your:
Name
Email address
Billing and shipping address
Phone number
Payment information (handled securely by our payment processors)
b. Automatically Collected Information
When you visit our Site, we automatically collect:
IP address and browser type
Device information and operating system
Pages you visit and time spent on them
Referring websites or search terms
This data helps us analyze traffic, improve user experience, and ensure site security.
c. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Remember your preferences
Track cart and checkout activity
Analyze site performance
Deliver relevant advertisements
You can adjust your browser settings to disable cookies, but some parts of the Site may not function properly.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you (order confirmations, shipping updates, customer support)
Improve and personalize your shopping experience
Send promotional emails and special offers (only if you’ve opted in)
Comply with legal obligations
3. Sharing Your Information
We value your trust and never sell your data.
However, we may share your information with trusted third parties to operate our business effectively, including:
Payment processors (e.g., Stripe, PayPal)
Shipping providers for order delivery
Email service providers (e.g., Mailjet)
Analytics tools (e.g., Google Analytics, Meta Pixel)
These partners are obligated to handle your data securely and only for the intended purposes.
4. Data Retention
We retain your information only as long as necessary:
To fulfill the purposes outlined in this policy
To comply with legal and accounting requirements
You can request deletion of your personal data at any time (see Your Rights below).
5. Your Rights
Depending on your location and applicable law, you may have the right to:
Access and obtain a copy of your personal data
Request correction of inaccurate information
Request deletion of your data (“right to be forgotten”)
Withdraw consent for marketing communications
To exercise these rights, contact us at contact@culivra.com
6. Email Marketing
If you subscribe to our newsletter or create an account, you may receive promotional communications from Culivra.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or by contacting us directly.
We use Mailjet to send marketing emails. Your data is stored securely and used in accordance with this Privacy Policy.
7. Security of Your Information
We take the security of your personal data seriously.
Our website uses SSL encryption to protect information transmitted online.
We also implement organizational and technical safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your data.
8. Third-Party Links
Our Site may include links to third-party websites.
We are not responsible for the content or privacy practices of those sites.
We encourage you to read the privacy policies of any external sites you visit.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us immediately, and we will remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: contact@culivra.com
Website: https://culivra.com